by Communications TEAM | Jan 12, 2019 | announcement
Stirling Library Service are involved in a new Reading Friends Project, matching volunteers with people in the community who feel isolated and would like someone to visit at least once a fortnight for around an hour to discuss books, read to, or be read too, do a crossword together or just have a chat. If you know anyone that would benefit from this service please contact.
Morag Smith Reading Friends Volunteer coordinator
01786 237549 smithm@stirling.gov.uk
Helen Conway Reading Friends Assistant coordinator
01786 237881 conwayh@stirling.gov.uk

RF LETTER TO EMAIL
by Communications TEAM | Jan 12, 2019 | announcement
Elected Councillor Surgery dates

by Communications TEAM | Jan 9, 2019 | announcement
NHS 24 will host a public engagement event on Thursday 31 January 2019, as part of our 2017/18 Annual Review.
The event will take place at the Golden Jubilee Hotel and Conference Centre in Clydebank from 1pm – 3pm and will provide stakeholders with an opportunity not only to learn more about the services we provide, but also how NHS 24 contributes to the wider provision of health and social care services in Scotland.
Tea and coffee will be provided on arrival at 1pm, with a start time of 1.30pm.
Should you wish to attend please contact me on david.morrison@nhs24.scot.nhs.uk.
For further information please contact me on 07833 402 604.
Link to information:
https://www.nhs24.scot/index.php?id=annual-review-public-engagement-event&lang=en
by Communications TEAM | Jan 9, 2019 | announcement
Forth Valley Third Sector Conference 2019: Booking Reminder!
Following our successful 2018 event in Falkirk, Stirlingshire Voluntary Enterprise (SVE), Clackmannanshire TSI (CTSI) and CVS Falkirk are delighted to announce that we will be holding our second Forth Valley Third Sector Conference on Wednesday 13th February 2019 at Alva Academy in Alva, Clackmannanshire.
Our theme this year is “Growing Your Communities”, stemming from our commitment to helping community groups, charities, voluntary organisations and social enterprises throughout the Forth Valley area continue to thrive and learn.
There will be workshops, stalls and guest speakers from across the local and national landscape. Places are £10 each, covering the cost of lunch and refreshments, with lunch provided by a local social enterprise. Booking is essential.
To book your place, please visit the Eventbrite page.
by Communications TEAM | Jan 7, 2019 | announcement
Still many complaints coming in.
Unfortunately, driver training has continued to affect a small number of services with cancellations. We’re very sorry to customers for the disruption and we are working flat out to get things back to normal.
As we set out publicly before Christmas, the disruption has been caused by two key factors. Firstly, late delivery of new and refurbished trains by our suppliers Hitachi and Wabtec means the training that is required for our traincrew, on new trains and new routes, has had to be compressed into a very short space of time. Day-to-day services have had to be cancelled to allow our people to take part in training.
Secondly, RMT industrial action meant there was an overtime ban for some of our people, which lasted for several weeks. This is now resolved but made the problem of traincrew training worse. Training is ongoing so that we can get services back to normal and we can expect an improvement in the coming weeks. But while we continue to train our conductors and drivers some disruption will remain.
Anyone delayed by 30 minutes or more as a result of a cancellation is entitled to compensation through our Delay Repay Guarantee. Customer should keep hold of their ticket and claim on our website – https://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee or app. Customers should check @ScotRail on Twitter and visit JourneyCheck.com/scotrail before travelling.